Job DescriptionEdit

Guest Service Agent - Overnight

Hours: FullTime

Days: All

Shifts: Over Night Shift

Great for Vetrans or Retired Law Enforcement Officers

Essential Duties and Responsibilities:

• Greet arriving guests and complete established check-in procedures.
• Ensure guests receive prompt, professional attention and personal recognition.
• Respond appropriately to guest complaints. Implement appropriate service recovery gestures in order to ensure guest satisfaction.
• Regularly calculate and/or posts money, receipts, guest accounts, and other forms of credit using accurate, proper cash and credit card handling methods.
• Keep guest information private and ensure that only the correct individuals are given access to rooms.
• Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
• Ability to access and accurately input information using a moderately complex computer system.
• Ability to observe and react in emergency situations.

Requirements:

• Prior experience preferred but not required
• United States work authorization is required
• High school or higher education preferred
• No criminal background and no drug use
• Must be able to provide references
• Must be able to work weekends and holidays.
• Must have reliable transportation.
• Perform other duties as required.

This role requires the ability to move and liftup to 25 lbs. Standing, sitting or walking for extended periods of time andensuring a professional demeanor, clear communication and appearance in a cleanuniform are also required.

EEO and ADA Statements

Equal Opportunity Employer: Employer is committedto maintaining a diverse workforce and an inclusive culture. Employer does not discriminate on the basisof disability, veteran status or any other basis protected under federal, stateor local laws.

Reasonable accommodations may be made to enablequalified individuals with disabilities to perform the essential functions ofthe job.

Job Types: Full-time, Part-time

Pay: Up to $10.25 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Holidays
• Night shift

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 1 year (Preferred)
• Front Desk: 1 year (Preferred)

Work Location: In person